company name

Asurion

Member
careers portal
bio

Asurion helps people protect, connect and enjoy the latest tech – to make life a little easier. Every day our 25,000 experts help more than 300 million people around the world solve the most common and uncommon tech issues- that’s more than Netflix and Hulu combined! We’re just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love… no matter the type of tech or where you purchased it.  

Asurion is an award-winning company whose commitment to diversity, equity and inclusion is at the center of our company culture. We are a six-year consecutive winner of the Tennessean Top Workplaces award and a five-year winner of the Great Places to Work award, as well as earning a perfect 100 on the Human Rights Campaign’s Corporate Equality Index four consecutive years. In 2021 we won awards for Best Places to Work for Millennials and Women by Fortune Magazine, and a Top 50 Workplace for Latina Women from Latina Style Magazine. We were also named a World’s Top Employer in 2021 by Forbes.  

 Asurion is home to 11 Employee Resource Groups (ERGs) where employees from all over the world can connect and work on both internal initiatives as well as local community efforts. 

Overview
address
648 Grassmere Park #300,
Nashville TN 37211
url
www.asurion.com
connect
founded
1994
total employees
22000
company type
Private
company location

The Gulch

Learn More
question

What Four Keywords would best describe your company?

answer
Technology, Service, Support, Protection

What are your core company values?

  • We act with integrity 
  • We are one team 
  • We deliver service excellence 
  • We drive results 
  • We promote a diverse, equitable, and inclusive work culture 

What is your company doing to promote diversity, equity, and inclusion?

Diversity isn’t a buzzword or a trend at Asurion — it’s woven into our culture. Everyone belongs in our commUnity. commUnity is Asurion’s Diversity and Inclusion platform, which encourages everyone to achieve their highest potential through professional and business development, education, advocacy, community outreach and support. We have 11 active Employee Resource Groups and provide inclusive leadership education. We support initiatives like STEM camps, Girls in Tech Day and Advancing Women in Nashville, as well as provide HBCU scholarships. Our #BeBold discussion series fosters productive discussions across identities, beliefs and values — such as what it means to Take a Knee or the ABCs of LGBTQIA+. We also host Active Ally workshops and SIGN clubs. Asurion has a perfect 100 on the Human Rights Campaign’s (HRC) Corporate Equality Index, is a 3-year DiversityInc. Noteworthy Company nominee, and a 4-year winner of Forbes Best Employers for Diversity award.   

Describe your workplace vibe.

We’re a low-key, casual workplace offering flexible working schedules for all our full-time employees. Our new corporate headquarters, The Gulch Hub opened in the fall of 2021 and is be a state-of-the-art tech space housing all our Nashville-based employees together for the first time! 

Where are some common places employees be found after work hours (pre-pandemic)?

Downtown hotspots and rooftop bars, sporting events, craft breweries, concerts at Bridgestone Arena or Ascend Ampitheater, or one of the many amazing restaurants around the city.  

What do you like best about your Tennessee office location?

The fact that we are in the heart of Nashville – there’s never a dull moment. You can take a break and grab lunch from world-class restaurants, walk along Broadway where so many country music stars got their start – or even get lost in the CMA music festival crowd! 

What’s the most Nashville thing about your company?

Our conference rooms are Nashville-inspired. Rooms are named after neighborhoods, sports teams, and of course – country music stars! 

What are some popular spots for team outings?

Any rooftop bar or craft brewery around downtown with views of the city, a Nashville Sounds minor-league baseball game, Nashville Predators NHL game, Tennessee Titans NFL game, Nashville Soccer Club match, Arrington Vineyards, Kayaking/canoeing on one of our many rivers or lakes, peddle taverns, concerts or live music venues, Frist Museum, Country Music and/or African American Music Halls of Fame, and more!  

What’s the most exciting thing about being part of the Nashville tech industry?

The tech scene in Nashville has grown exponentially over the last several years as the city defines itself as a hub for technology. Diversity of thought is the most exciting development – with such an influx of tech talent, there is so much room for new creative development. 

How do you foster creativity, collaboration, and inclusion?

At Asurion, we offer employees a way to be heard and to connect through our employee resource groups. With 11 resource groups that are employee-led, our teammates can find a community in the workplace that allows them to express their authentic self.  

Describe your company's impact on the Nashville tech scene. How are you fostering its growth?

Asurion has grown and evolved over the last 20 years, culminating in the creation of our newest collaboration space in Nashville’s Gulch neighborhood. This space will bring our teams together in a technology-rich building with amenities supporting collaboration and personal wellness. We’re investing in Nashville because we see its future rooted in tech and we’re excited to be a part of that growth. 

How have you created a modern structure that meets your employees’ diverse work styles?

The modern workplace is all about creating safe spaces where all employees feel included, seen and heard. At Asurion we strive to give our teams a voice and embrace our differences, encouraging employees to join our Employee Resource Groups for support and to gain a view outside themselves. Our technology team supports a wide range of collaboration tools that allows our teammates to choose what best works for them and their day-to-day process.   

List any external articles written about your company with links.

https://www.bizjournals.com/nashville/news/2021/04/02/asurion-business-breakfast.html  https://www.prnewswire.com/news-releases/asurion-earns-perfect-score-on-corporate-equality-index-for-third-consecutive-year-301216817.html  https://www.highwoods.com/find-your-space/detail/asurion-headquarters 

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